Everyone has questions, and we get a lot. To make life easier for you, here are the most common ones we receive. If you have any additional questions, give us a call to find out how we can help you.
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How did you find me? And How do you know I am owed funds?
We do an extensive search through public court documents to find individuals or families that are owed funds. The state or the courts will not track you down and try to locate you if you did not receive their notice of excess funds owed to you. We search social media platforms, and paid services like people finders and yellow pages as well as google search to try and get contact information for the people we are hoping to locate. Our team knows how impactful this can be for someone and so we leave no stone unturned.
What is your fee? What does it cover?
We work on contingency so our clients bare no upfront cost. We collect 30% of the gross amount we recover to cover costs for research, administrative work, services to locate individuals, processing fees for paperwork and documents, and attorney arrangements and any other cost incurred that are necessary to recover excess funds.
What does the process involve?
The process varies from state to state and county to county. But each state and county follows a general process.:
- An initial phone conversation takes place with us explaining the reason for the call.
- If the client wants to move forward and retain our services, we send our simple service agreement.
- The client takes time to review our service agreement and ask any questions they may have.
- After reviewing the agreement and having questions answered and addressed, if the client wants to proceed, they sign our agreement.
- Our office then pays for our attorney to do an “initial assessment” of our client’s case. This is an important part of the process. This is where the attorney will really dig into everything pertaining to your case. This process will take 2-3 weeks. When the assessment is complete, the attorney will inform our office if they can take the case or not. We want the attorney to say yes they can take the case. Again we do extensive and intensive research to make sure the probability of the attorney’s “yes” is heavy in our client’s favor.
- If the answer is “yes”, we inform our client of the good news and we set up a 3 way call with the attorney. This call is to introduce the client to our attorney. He will give a little background information about him and his office and give you time to ask any questions you may have or address any concerns that may have come up. At the end of the call we will schedule an appointment with the attorney to meet at his office and go over his client engagement form (this form is seperate from the service agreement you signed with us, Integrity Property Locators).
- If the answer is “no” and the attorney cannot take your case, we inform you and nothing else needs to be done. Again we cover the cost for this service and you pay nothing.
- Moving forward we meet with the attorney at the appointed time we set and he goes over his process and responsibilities as your attorney. Should you decide to sign the attorney’s client engagement letter retaining his services,you have 48 hours to cancel the agreement for any reason, if you do not, he will proceed in the recovery process. (all of our clients move forward with confidence after meeting our attorney).
- If the client does not cancel the attorney’s services, he gets to work. The average time it will take from this point to get your check can take anywhere from 3-5 months, depending on the court’s calendar and the complexity of each individual case. The client does not need to do anything at this point but stay in communication with us and be available to answer any questions we may have going forward. The attorney will keep us informed and updated on the progress of the case weekly or bi-weekly depending on how things are progressing.
- When the attorney wraps up all the legal and court “stuff” he informs our office that the check is being released, and at that time will set an appointment to meet at his office to give out the checks and close out your case. We congratulate you and thank you for working with us and you walk out of the office with a check in hand!
Why do I need to sign your Customer Service Agreement?
By signing our agreement you are acknowledging and agreeing to the terms. It basically outlines our responsibility as the asset recovery specialist, and it outlines your responsibilities as our client. Without this agreement signed by both parties we cannot legally provide our services.
When and how do you get paid?
Our service fee (30%) is contingent upon the recovery of your check. We don’t charge any upfront cost, and we only charge our fee if we successfully recover your funds. The check from the courts is made out to our attorney’s trust account which acts like an escrow account. The attorney makes a check out to the client after taking out his remaining fees and our 30%. The client will get a cashiers check for your funds recovered.
What happens if you can’t recover my funds?
If we can’t recover your funds, you pay us nothing. But 99.9% of the time we can do so.
Can I recommend friends and family to Integrity Property Locators?
Absolutely! Keep in mind that not everyone is owed funds, but we can do a check to see if there are funds owed free of charge.
If you would like to read up on foreclosure laws in Hawaii and the distribution of excess funds specifically, you may click the link below and read through the chapters listed. Give extra attention to chapters 667-10, 667-31, and 667-100
https://www.capitol.hawaii.gov